Our Commitment to Data Protection
Ash-works is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and outlines your rights as a data subject.
Data Controller
Ash-works is the data controller responsible for your personal data. If you have any questions about how we handle your data, please contact us:
Ash-works
47 Westgate Lane
Sheffield S1 4DR
United Kingdom
Email: [email protected]
Your Rights
Under data protection regulations, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "subject access request". We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete. We will respond to such requests within one month.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent (where consent was the basis for processing).
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object
You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis for processing and there is something about your particular situation that makes you want to object.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently use automated decision-making processes.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month. If your request is particularly complex, we may extend this period by two months, but we will notify you if this is the case.
There is no fee for exercising your rights, except in cases where requests are manifestly unfounded or excessive, particularly if repetitive.
Legal Basis for Processing
We process personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms
International Transfers
Your personal data may be transferred to, and processed in, countries outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures are regularly reviewed and updated as necessary.
Complaints
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.